Privacy Policy

Last Updated: [01 OCT 2025]

At Milliard – The Superfood Brand, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, browse products, and place orders. By using our services, you agree to the practices described in this policy.

1. Information We Collect

When you interact with our website, we may collect the following types of information:

  • Personal Information: Name, email address, phone number, billing/shipping address.

  • Payment Information: UPI, debit/credit card details, net banking (processed through secure gateways).

  • Order Details: Products purchased, transaction value, mode of payment, order history.

  • Technical Data: IP address, browser type, operating system, and browsing activity on our website.

  • Cookies & Tracking Data: Used to personalize your shopping experience, remember preferences, and analyze performance.

2. How We Use Your Information

The information collected is used to:

  • Process and deliver your orders.

  • Send order confirmations, shipping updates, and customer service notifications.

  • Personalize your shopping experience and recommend relevant products.

  • Improve our website’s performance, security, and functionality.

  • Provide customer support and resolve issues.

  • Share promotions, discounts, and brand updates (only if you opt-in for newsletters).

We strictly use your information only for service-related purposes and never for unauthorized activities.

3. Payment Security

  • All transactions are processed through secure encrypted payment gateways.

  • We do not store sensitive payment details such as debit/credit card numbers or CVV.

  • For COD orders, no financial details are collected online.

4. Sharing of Information

  • Logistics Partners: To ship and deliver your orders.

  • Payment Gateways: To process secure transactions.

  • Service Providers: For email/SMS updates, marketing (if opted-in), and customer support.

We do not sell, rent, or trade your personal data to third parties for commercial purposes.

5. Cookies & Tracking

Our website uses cookies for:

  • Remembering your cart and preferences.

  • Improving browsing speed and personalization.

  • Analyzing traffic patterns and improving our content.

You can disable cookies in your browser settings, but certain site features may not work properly.

6. Data Retention

  • Customer details are stored securely for as long as required to fulfill orders and comply with legal obligations.

  • If you wish to have your information deleted, you may contact us directly.

7. Your Rights

As a customer, you have the right to:

  • Access your personal information stored with us.

  • Request correction of inaccurate or incomplete details.

  • Request deletion of your data (subject to legal & transactional obligations).

  • Opt-out of marketing communications at any time.

8. Protection of Data

  • We implement strong technical, administrative, and physical safeguards to protect your data.

  • Secure Socket Layer (SSL) encryption is used on our website for safe browsing and transactions.

  • Only authorized personnel have access to sensitive information.

9. Third-Party Links

Our website may contain links to third-party websites (such as courier tracking pages). We are not responsible for their privacy practices, and we encourage you to read their privacy policies before interacting.

10. Policy Updates

We may revise this Privacy Policy from time to time. Any changes will be updated on this page with a new “Last Updated” date.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or your data, please contact us:

POSHAK ENTERPRISE

📍 Address: 45-B, Nishant Bagh Colony, Village Bhatian, Ludhiana, Punjab – 141008
📞 Phone: +91 9779929969
📧 Email: milliardsuperfood@gmail.com

Our support team is available Monday to Saturday, 10 AM – 6 PM to assist you.